Warranty Information
Your luxury purchases are protected with comprehensive warranty coverage.
Warranty Protection
At Luxiorstore, we stand behind the quality of our luxury products. All items come with manufacturer warranties, and we offer additional protection for your peace of mind.
Authentic Products
All items are 100% authentic with valid manufacturer warranties
Extended Coverage
Optional extended warranty plans available for select items
Expert Service
Authorized service centers and certified repair technicians
Warranty Coverage by Category
Luxury Watches
Jewelry
Handbags & Leather Goods
Electronics
How to Make a Warranty Claim
Contact Support
Reach out to our customer service team with your order details and issue description.
Provide Documentation
Submit photos of the item, proof of purchase, and any relevant documentation.
Assessment
Our team will assess your claim and determine if it's covered under warranty.
Resolution
We'll repair, replace, or provide store credit based on the warranty terms.
What's Covered
- • Manufacturing defects in materials and workmanship
- • Functional failures under normal use
- • Hardware malfunctions (zippers, clasps, etc.)
- • Movement issues in watches and timepieces
- • Stone setting problems in jewelry
- • Electronic component failures
What's Not Covered
- • Normal wear and tear
- • Damage from accidents or misuse
- • Water damage (unless specified as water-resistant)
- • Scratches, dents, or cosmetic damage
- • Damage from unauthorized repairs
- • Battery replacement (for electronic items)
Need Warranty Support?
Our warranty specialists are here to help you with any questions or claims.
Extended Warranty Plans
Protect your investment with our extended warranty plans, offering coverage beyond the manufacturer warranty period.
1 Year Extension
Additional year of coverage
5% of item value
2 Year Extension
Two additional years
8% of item value
Premium Care
Includes accidental damage
12% of item value