Privacy Policy

Information We Collect

Personal Information

• • Name, email address, and phone number
• • Billing and shipping addresses
• • Payment information (processed securely through our payment partners)
• • Account preferences and communication settings

Usage Information

• • Website browsing behavior and preferences
• • Purchase history and product interactions
• • Device information and IP address
• • Cookies and similar tracking technologies

How We Use Your Information

• • Process and fulfill your orders
• • Provide customer support and respond to inquiries
• • Send order confirmations, shipping updates, and important account information
• • Personalize your shopping experience and product recommendations
• • Send marketing communications (with your consent)
• • Improve our website, products, and services
• • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • With service providers who help us operate our business (shipping, payment processing, etc.)
• • When required by law or to protect our rights and safety
• • In connection with a business transfer or merger
• • With your explicit consent

Data Security

We implement industry-standard security measures to protect your personal information, including:

• • SSL encryption for all data transmission
• • Secure payment processing through certified partners
• • Regular security audits and updates
• • Limited access to personal information on a need-to-know basis
• • Secure data storage with backup and recovery procedures

Your Rights

You have the right to:

• • Access and review your personal information
• • Update or correct your information
• • Delete your account and personal data
• • Opt-out of marketing communications
• • Request a copy of your data
• • Object to certain data processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

• • Essential cookies for website functionality
• • Analytics cookies to understand website usage
• • Marketing cookies for personalized advertising (with consent)
• • Preference cookies to remember your settings

International Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your data during international transfers.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us: