Terms & Conditions

Terms & ConditionsLast Updated: January 1 , 2026Please read these Terms and Conditions carefully before using our website or making a purchase.1. Acceptance of TermsBy accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.2. Use of WebsiteYou agree to use this website for lawful purposes only. You must not:Violate any applicable laws or regulationsInfringe on intellectual property rightsTransmit harmful code or virusesAttempt to gain unauthorized accessUse the site for fraudulent purposes3. Product InformationWe strive to provide accurate product descriptions, pricing, and availability information. However:We do not guarantee complete accuracyProduct colors may vary from imagesWe reserve the right to correct errorsAvailability is subject to change4. Pricing and PaymentAll prices are in KES  unless otherwise stated. We reserve the right to:Change prices without noticeCorrect pricing errorsRefuse or cancel orders with pricing errorsPayment is due at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.5. Orders and ConfirmationYour order represents an offer to purchase. We reserve the right to:Accept or decline any orderLimit quantities purchasedCancel orders for any reasonOrder confirmation does not guarantee acceptance. Acceptance occurs when we ship the product.6. Shipping and DeliveryDelivery times are estimates and not guaranteed. We are not responsible for:Shipping delays beyond our controlIncorrect addresses provided by customersCustoms delays for international orders7. Returns and RefundsReturns are subject to our Returns & Exchanges policy. Please review that policy for complete details.8. Intellectual PropertyAll content on this website (text, images, logos, graphics) is owned by us or our licensors and protected by copyright law. You may not:Copy, reproduce, or distribute content without permissionUse our trademarks or brandingCreate derivative works9. User AccountsYou are responsible for:Maintaining account securityKeeping login credentials confidentialAll activities under your accountWe reserve the right to suspend or terminate accounts for violations.10. Limitation of LiabilityTo the fullest extent permitted by law:We are not liable for indirect, incidental, or consequential damagesOur total liability is limited to the amount you paid for the productWe do not guarantee uninterrupted or error-free service11. IndemnificationYou agree to indemnify and hold us harmless from any claims arising from your use of the website or violation of these terms.12. Governing LawThese Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].13. Changes to TermsWe reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Your continued use constitutes acceptance of modified terms.14. Contact InformationFor questions about these Terms, contact us at:
Email: legal@luxiormall.com
Phone: +254797923313