Privacy Policy

Privacy PolicyLast Updated: January  1, 2026Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.Information We CollectPersonal Information:Name, email address, and phone numberBilling and shipping addressesPayment information (processed securely by our payment providers)Order history and purchase detailsAutomatically Collected Information:IP address and browser typeDevice information and operating systemBrowsing behavior and pages visitedCookies and similar tracking technologiesHow We Use Your InformationWe use the information we collect to:Process and fulfill your ordersSend order confirmations and shipping updatesRespond to customer service requestsImprove our website and customer experienceSend marketing communications (with your consent)Prevent fraud and enhance securityComply with legal obligationsInformation SharingWe do not sell, trade, or rent your personal information. We may share information with:Service providers who help us operate our business (shipping, payment processing, email services)Legal authorities when required by lawBusiness partners with your explicit consentData SecurityWe implement industry-standard security measures to protect your personal information, including:SSL encryption for data transmissionSecure payment processingRegular security auditsLimited employee access to personal dataYour RightsYou have the right to:Access your personal informationRequest correction of inaccurate dataRequest deletion of your dataOpt-out of marketing communicationsObject to data processingCookiesWe use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.Children's PrivacyOur services are not intended for children under 13. We do not knowingly collect information from children.Changes to This PolicyWe may update this Privacy Policy periodically. The updated version will be indicated by the 'Last Updated' date.Contact UsFor privacy-related questions or to exercise your rights, contact us at:
Email: privacy@luxiormall.com
Phone: +254797923313